Other Services

At The Twin Valley Bank, we offer the total package. That means offering you everything you need to manage your money quickly and easily. We have a wide variety of banking services so your customer experience is always the best it can be.

Check Reorder

You can order your Twin Valley Bank over the phone or at your local branch. With a wide variety of styles to choose from, you’re sure to find a check that’s just your style.


ClickSWITCH® makes it easy to switch your direct deposits and automatic payments, no matter where they are in the country. With ClickSWITCH® you can change financial institutions or move old accounts without the hassles of filling out multiple forms or wasting time contacting payees for automated payments.  

Free Credit Report

annualcreditreport.com is part of a family of online consumer credit reporting sites belonging to ConsumerInfo.com, Inc., an Experian® company. It is now the leading provider of online consumer credit reports, credit scores, credit monitoring, and other credit-related information.

Night Deposit

Twin Valley Bank offers Night Deposit Service at our local branches for customers that need to make off-hours deposits. Deposits made after branch hours are verified and credited the next business day.

Overdraft Protection

Overdraft coverage means your debits and payments may be covered even if there isn’t enough money in your account. You have the option of enrolling in Overdraft Coverage for ATM transactions and Debit Card purchases.

Safety Deposit Boxes

Twin Valley Bank offers Safety Deposit boxes in a range of sizes to store your valuable possessions. Rent is charged annually and automatic payment plans are available from one of our Checking or Savings accounts. Only available at our West Alexandria and Gratis offices. Please contact us for prices.

Telephone Banking

Call our toll-free Telebank number at 1-877-882-2651.

  • Check account balances
  • View account history
  • Transfer funds and make payments
  • Stop payments or hear scheduled transfers


Sending and receiving domestic wire transfers is easy and convenient. An outgoing domestic or international wire request may be completed in person at any of our 4 locations. If you have any questions about wire transfer instructions, please contact a branch near you. 

Have Questions?

We have the products and services you need to meet your financial needs.

Contact Us


Locations & Hours Call Us Email Us Lost or Stolen Card1-833-337-6075

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Site Notice:

Important Notice Regarding Fraud: A scammer can contact you requesting payment through a Wire Transfer or transfer via Zelle®. These methods allow money to be sent quickly, and funds are often hard to trace and recover. You should never wire money or send money using Zelle® to any stranger, no matter what reason they give you such as: claims to be from a government agency, a telemarketer trying to sell you something, anyone claiming your account is compromised, unverified cryptocurrency sites or salespeople, or if you are asked to send money urgently. If you receive any call related to potential fraud- Hang up, Look Up, and Call Back. If you believe you are a victim of fraud please contact a customer service representative immediately by calling 937-839-4628 to safeguard your account.    * To access bank statements prior to June 22nd 2023, select the document type "HTML Checking Statement". Please contact your local branch if you need assistance locating any online statements. 



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